Table of Contents
-
How will Retro Pedal Cars ship my purchase?
-
How long does it take for my order to arrive?
-
Can I get expedited shipping?
-
What if I need to place a large order? Do you do
volume discounting?
-
Are the pedal cars suitable for children to ride in?
-
Is there some assembly required?
-
Does Retro Pedal Cars ship to Hawaii, Alaska, Puerto Rico, or international and overseas destinations?
-
Does Retro Pedal Cars sell or share my personal information, email address, or purchase history with any other business or organization?
-
Does Retro Pedal Cars have replacement parts?
-
Can I return my purchase?
Most pedal cars, pedal planes, tricycles and retro gas pumps are shipped
direct from the US manufacturer or distributor. We buy from several different
companies that are located in throughout the Midwest and
the West Coast. Pedal cars are shipped via Federal Express Ground Service as
well as UPS ground in the continental United States. All other destinations will be considered on a case by case basis.
Your order will arrive within 2-7 business days, depending on how far you are away from
our various shipping locations. If you are concerned about shipping time for
your pedal car, you may contact us at 877-738-7604 or e-mail us at info@retropedalcars.com
In most cases, yes. Almost all of our products are available for express
shipping, either via UPS or FedEx. To obtain a shipping quote, you may contact us at 877-738-7604 or e-mail us at
info@retropedalcars.com.
Whether you need 1 or 1000 pedal cars, we can help you. We have handled large
orders for corporations before and we are able to provide great wholesale
pricing. If you or your business is interested in purchasing in volume, please
contact us at 877-738-7604 or e-mail us atinfo@retropedalcars.com.
(Please note, we are not a wholesale company, distributor or manufacturer. But,
we are able to handle your large volume needs by working closely with the
manufacturers of the pedal cars.)
Yes, they're certified to be child safety approved, and they're made of the same
heavy-gauge steel as the original cars, they're not fragile, they'll last for years.
Most of our pedal cars, and pedal planes require some assembly. Typical
assembly time is 1-2 hours. Some of our cars do come fully assembled.
Absolutely. Due to the high cost of shipping to these locations, we can't include any destination outside of the Continental United States in our offer for free shipping. Please contact Customer Service to obtain a quote for the extra cost involved in sending your pedal cars to these locations. 877-738-7604 or e-mail us atinfo@retropedalcars.com.
No, all information from your registration and orders at the RetroPedalCars web site are kept strictly confidential. We do not share your email, personal information, or order history with any other person or business. We do not provide aggregate statistical data from your usage or orders to any other person, business or organization.
In short, nobody sees it but the people at our offices who are filling your order.
We do not stock parts, but we are able to get replacement parts from the
manufacturer. If you are looking to restore and older pedal car and need parts,
you may contact us as well. If we can't get the part(s) you are looking for, we
will direct you to the proper resources.
Our return policy states:
If you are not satisfied with your purchase, you may return any merchandise in its original unused condition within 30 days of our shipment. A full refund will be given. We are sorry, but we do not accept returns on used merchandise. Shipping costs are not reimbursed.
Damaged Merchandise:
Items that are damaged or contain manufacturing defects, may be returned within 30 days of our shipment for an exchange of the same product. If possible the item will be repaired. There will be no cost of shipping to the customer for returns of damaged or defective merchandise.
What to do:
In the event that you need to return a product to us, please email us at info@retropedalcars.com or call 877-RETRO-04. Please note: Returned items must be in their original box. All manuals, packaging, shipping inserts, must accompany the return. Basically, You must have ALL original packaging.